{ KAIEN }

Head Size  21cm(about 8.3inch)

Eye size   14mm

Compatible body type  HD70 boy body / HD70 boy Attractive body / HD65 boy body / HD65 boy Attractive body

Skin   Rosy White / Powder Beige / Milktea Rose



A) Spots / Marbling : These markings may show when resin colors are combined and it is not considered as damage or faulty.

B) Micro dusts / Micro air pocket : In case of special skin, micro dusts are not considered as damage of faulty.

C) Gate / Parting line : Gate removal trace or wide parting lines are not considered as damage and not

    subjected for A/S due to the characteristics of special skin.

D) Micro scratches / Scratches : Minor scratches, scratches and markings occurred during shipping are not considered as damage or faulty.

E) Color difference occurred while moving parts: Due to the characteristics of special skin, the parts around joints may get discolor due to scratches and these are not considered as damage or faulty.

F) The color differences between the head and body or different parts are not considered as damage or faulty.

We ask for your understandings.

* However, when the case A/B/C are apparent on the front face of the doll, it may be exchanged or get A/S.

2. In the case of tanning there are some unavoidable flaws when manufacturing.

   The standard criteria and manufacturing process are different from previously made normal and white skins and we ask for your understanding.

3. When storing the special skin items, please be careful of the following conditions:

A) Please avoid the high temperature and high humidity.

    When the inside temperature is high in summer please use appropriate air conditioning and store in a cool place.

B) We are using the UV protect material but please try not to expose to the direct sunlight.

C) Our company's newly developed tanning skin is engineered to get lightened instead of turning green like existing skins.

However, discoloration may occur in different forms depending on the condition of storing, exposure and other factors and we ask for your understandings.

(ex) Exposure to paint thinner, exposure to outside sunlight for long period in locations like California, contact with unapproved chemicals.

D) Due to the characteristics of the special skin, you can not correct the scratches with sand paper. When small dents or scratches are occurred, please maintain it with cleansing and removing the fragments.

ATTENTION

·  Since it is a limited release sale, if you do not make payment after ordering, you will be penalized. Please consider others who wants to order.

·  It is order-made item and can not be canceled or refunded if you change your mind. Also if you do not make payment after ordering, you will be penalized. Please consider this matter when placing order.

· Depending on the system, items may be updated with +/- of 5 seconds differences.

· We do not take layaway. If you only make partial payment, your order will be automatically canceled and the payment will be refunded.

·  SWITCH tries its best to come up with equal colored items. However, due to the nature of material and depending on the period, there may be minor color differences in urethane skin tones.

· We do not answer to the questions on whether our body itself or color is compatible to other company's products. Due to the characteristic of urethane products, skin tone may differ depending on the manufactured period, condition and company and also it is hard to tell whether certain parts will be compatible to others. We ask for your understanding in advance.

· Your order may be delayed due to natural disaster or dramatic changes in weather, we ask for your understanding beforehand.

· Following cases are not considered as defective as it is inevitable flaws originated from our manufacturing process. 

(Return postage for defective product will be paid by us.)

These products are not eligible for exchange or control service:

 

- Flaws caused as characteristic of ball jointed dolls (step difference or asymmetric structure) 

- Minor air pockets and scratches, spots and urethane stains. 

- Parting line and gate hole stains caused when finishing up. 

- Minor color differences between body parts.

- Color differences between optional parts and main parts from different orders. 

- Impressions of sanding caused while removing the gates. 

- Additional impressions of aesthetics caused while removing the residues. 

- Showing of fine dusts or bubbles.


Our company follow a strict guideline for finishing up the product and also has very high quality standards.
If you have any other questions, please inquire through the 1:1 care center available on our website.

·  As shown in the picture, There may be traces of the near the magnet hole above the head / the top of both ears / under the lid of the head / around eyes / use of este to remove the inner gate of the neck and urethane residue.
These traces of the manufacturing nature of urethane products vary from head to head.
Please understand that this may make it difficult to exchange/refund.

· Since it is a limited release sale, if you do not make payment after ordering, you will be penalized. Please consider others who wants to order.

· We do not accept requests or questions regarding the promotional makeup in the photo.

· Changes in option after the submission of order is not available.

Method of payment or options may not be changed after you submit the order.

If you would like to change the option or method of payment, you will have to submit a new order.

· It takes additional 3-5 days for shipping preparation if there is any changes in shipping address, combined shipping, or special request.